Developer Support

Access to PostgreSQL Expertise for Developers.

If you're developing an application or environment on PostgreSQL which is not in production, help is at hand to ensure your time is not wasted if you come across an issue. Developer Support gives you access to the same team behind our Production Support service, ensuring you get access to some of the most knowledgeable PostgreSQL experts in the world.

PostgreSQL Expertise - for less than you think

Developer Support can be a sound investment for your next project, with prices starting at considerably less than the cost of hiring experienced tech personnel.

Employing more resources on a project is one solution but Developer Support gives you access to some of the best brains around when it comes to databases and PostgreSQL.

Unlimited Support Queries

A Developer Support contract is not limited to number of queries, so you can ask for help as much as you need. We also include contact for up to 6 developers, so there's plenty of scope for team of people to seek advice and expertise.

Short term commitment

Developer Support is available on a monthly subscription (minimum contract 6 months) so provides a flexible resource without a long term commitment. Once a project is ready for production, you have the option to cancel or change your support to a Production Support plan.

Other services

Support on IBM z/Linux

2ndQuadrant now offers PostgreSQL Production Support on the IBM z Systems platform, running either RedHat or SUSE Linux.

This service provides IBM z System users with the class-leading combination of the most advanced 24/7 professional PostgreSQL technical support service available, with the extraordinary capabilities of this IBM mainframe technology.

  Read more

Remote DBA

This is an add-on service available to purchasers of Production Support. We provide expert intervention to assist when onsite skills are not available.

We can provide this service for just one server, which can be a cost effective alternative to employing someone to provide the same resources.

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Our guarantees

Guaranteed expertise

With 2ndQuadrant you deal with PostgreSQL experts from the first point of contact.

Our professional support function is staffed by world-class experts who have years of experience and are themselves Postgres contributors, developers or committers:

When you call us, a noted PostgreSQL expert/developer/contributor will actually respond, personally. And if they can't help, we'll mobilise more people until we can.

We don't have Level 1 staff as call panel-handlers, we don't operate from far away call centres and we don't rely on Google search for our expertise!

We don't just provide support - we guarantee help.

Guaranteed fairest price

Our Production Support subscriptions are available to purchase on a per server basis (per PostgreSQL instance - which particularly benefits clients using multi-core and multiple servers) and on per socket basis (more suitable for environments that consist of many virtualised servers).

We call this our price optimization policy; our commitment to providing support for the lowest possible fee, matched to a client's specific needs.


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